Support

Email [email protected]. Tell us your Mac model, your macOS version and Notcha's version (Notcha's Settings › General), and what you saw.

License keys

• Find my key: it's in the email you got when you bought Notcha. Search your inbox for "Notcha". Can't find it? Email us from your purchase address.
• Activate: Notcha menu bar icon › Settings › License › paste the key › Activate.
• New Mac: on the old Mac use Settings › License › Deactivate this Mac, then activate on the new one. Lifetime is for 1 Mac; Team covers up to 5.
• Offline: after the first activation Notcha works offline.

Music

• Nothing shows up: play something in Spotify, Apple Music or your browser. Notcha shows whatever macOS lists as Now Playing.
• No shuffle, repeat or volume: these need a one-time macOS Automation permission for Spotify or Apple Music. Click Unlock shuffle, repeat & volume in the Music tab, or turn it on in System Settings › Privacy & Security › Automation › Notcha.
• A button is missing: Notcha only shows controls the playing app supports.

The notch

• No notch on my Mac or external display: Notcha shows a matching pill at the top centre.
• No haptics: they need a Force Touch trackpad with a finger resting on it.
• Open it with the keyboard: ⌃⌥N.

Permissions

All optional: Automation (Spotify / Apple Music), Calendar, Camera. Change any of them in System Settings › Privacy & Security, or see their status in Notcha's Settings › Permissions.

Updates

Notcha checks daily. To check now: menu bar icon › Updates…

Uninstall

Quit Notcha (menu bar icon › Quit), then drag Notcha from Applications to the Trash. To remove its saved data too, delete ~/Library/Application Support/Notcha.

Refunds

See the refund policy: 14 days, no questions.